Services

Device Setup & Configuration

  • Computer setup (Windows, Mac, Linux)

  • Smartphone & tablet setup (iOS, Android)

  • Printer and peripheral installation

  • Email account configuration


Account & Cloud Management

  • Google Workspace & Microsoft 365 setup and management

  • Password security and management

  • Cloud storage setup (Google Drive, OneDrive, Dropbox)


Software Installation & Troubleshooting

  • App/software installation and configuration

  • Error troubleshooting and software updates

  • Antivirus and cybersecurity setup

  • Operating system optimization


Internet & Connectivity Support

  • Wi-Fi and network troubleshooting

  • Router setup and configuration

  • VPN setup

  • Slow or unstable connection troubleshooting


Tech Guidance & Education

  • Personalized tech coaching

  • Step-by-step guidance on apps or devices

  • Online safety & digital literacy coaching

  • Productivity tips and workflow optimization


Data Management & Backup

  • Data backup (cloud or local)

  • File organization and migration

  • Data recovery guidance

  • Device-to-device data transfer


Ongoing Support

  • Remote or on-site troubleshooting

  • Subscription-based support packages

  • Friendly, easy-to-understand guidance


Nonprofit-Focused Tech Services

  • Setup and management of donation platforms and fundraising tools

  • Volunteer and donor database setup and maintenance

  • CRM software setup for nonprofits (e.g., Bloomerang, Salesforce Nonprofit)

  • Website and social media tech support

  • Online event management support (virtual events, webinars, ticketing)

  • Grant application and reporting tools setup

  • Nonprofit-specific data backup and security

  • Digital marketing guidance for nonprofit outreach

  • Google Ad Grant management (setup, optimization, and reporting)